Last updated: September 8, 2026

Website disclaimer

The content on this website is general information about Canadian immigration and refugee law and Ontario personal injury law. It is not legal advice, and you should not rely on it as legal advice. Every case turns on its own facts, and the law changes.

Visiting this website, sending us an email, or submitting our contact form does not create a solicitor-client relationship. That relationship begins only when we have agreed to act for you and a retainer is in place. Until then, please do not send us confidential information you would not want disclosed.

Our website links to other websites, including government pages. We do not control those websites and are not responsible for their content or for anything you do or do not do based on what you read there.

Email is not a fully secure medium. Please keep that in mind when sending us personal or confidential information by email.

Privacy policy

Kabir & Alam Lawyers Professional Corporation (the “Firm”) is subject to the federal Personal Information Protection and Electronic Documents Act (PIPEDA). As lawyers we also owe our clients a professional duty of confidentiality, which is broader than what privacy legislation requires. This policy explains how we handle personal information.

Who is responsible

Our Privacy Officer is Sakif Alam. If you have a question about this policy, want access to your personal information, or wish to make a complaint, write to sakif@kabiralam.com or to our office at 1400-18 King Street East, Toronto, Ontario M5C 1C4.

What we collect and why

If you contact us through this website. Our contact form asks for your name, email address, phone number, and a description of how we can help. We use this to respond to your enquiry and to decide whether we are able to act for you. You choose how much to tell us at this stage, and you do not need to send us documents or sensitive details to get a first response.

If you book a consultation. We use a third-party scheduling service to offer appointment times. It collects the name, email address and any details you enter when booking, so that the appointment can be scheduled and confirmed.

If you become a client. We collect the information we need to advise you and act for you. What that involves depends on the matter, and we will tell you what is required as your file progresses. We also collect what we need to bill you and to meet our professional obligations, including verifying your identity where the rules require it.

If you pay us. Payments are handled by a third-party payment processor. Your card details go to that processor, not to us. We receive confirmation of the payment and the information we need for our accounts.

When you browse this website. We use a web analytics service that sets cookies and records information such as the pages you visit, roughly where you are connecting from, and what type of device and browser you use. We use this to understand which parts of the site are useful and to improve them. We do not use it to identify you personally. Most browsers let you block or delete cookies, and the site will still work if you do.

Consent

We collect personal information by lawful means, and usually directly from you. We collect, use and disclose it with your knowledge and consent, except where the law allows or requires us to act without it. Your consent may be express or, depending on the circumstances, implied by your conduct: sending us an enquiry, for example, implies consent to our using your contact details to reply.

If we want to use your information for a purpose other than the one it was collected for, we will ask you again. You can withdraw your consent at any time, subject to reasonable notice and to our legal and professional obligations. We will explain what withdrawing consent would mean for the work we are doing for you.

When we disclose personal information

We do not sell personal information, and we do not share it with anyone for their own marketing. We may disclose it:

when you have consented to the disclosure;
when it is necessary to carry out the work you have retained us to do, which may include filing your application with a government department or tribunal, or dealing with an opposing party or insurer;
when we retain agents, experts, or lawyers in another jurisdiction on your behalf;
to service providers who support our practice, such as our software, payment, scheduling and communications providers, which are permitted to use the information only to provide those services to us;
where it is necessary to establish or collect our fees;
when we are required or authorized by law to disclose it; and
where the information is already public.

Some of our service providers store information outside Canada, which means it may be subject to the laws of the country where it is stored, including lawful access by authorities there.

How long we keep it

We keep client files for the period required by our professional obligations, which is generally a number of years after the file closes, and longer for certain records. Enquiries that do not become files are kept only as long as we need them to respond and to check for conflicts, and are then deleted. Recruitment information is kept for about a year after a hiring decision unless you ask us to delete it sooner.

How we protect it

We take reasonable steps to protect personal information against loss, theft and unauthorized access, in a way that reflects how sensitive the information is. That includes restricting access within the Firm to those who need it, using access controls on our systems, and requiring confidentiality from those who work with us. We do not use Social Insurance Numbers to identify or organize our records.

Accessing and correcting your information

You may ask what personal information we hold about you and ask for a copy. Summary information is available on request. Where a request needs archived files to be retrieved, we may charge our usual fees for that work, and we will tell you the cost before proceeding.

Because we use your information to act for you, it needs to be accurate and current. Please tell us if your contact details or circumstances change, and let us know if you believe anything we hold is wrong so we can correct it.

Your right of access is not absolute. We may refuse access where the law requires or permits it, including where the information is subject to solicitor-client privilege, relates to existing or anticipated legal proceedings against you, would reveal personal information about someone else, or where the request is frivolous or vexatious. If we refuse, we will tell you why.

Complaints

If you are concerned about how we have handled your personal information, contact our Privacy Officer at sakif@kabiralam.com. We will look into it and respond within a reasonable time, at little or no cost to you. If your concern is justified we will take appropriate steps, which may include amending this policy. We keep a record of concerns that are not resolved to the complainant’s satisfaction.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at 30 Victoria Street, Gatineau, Quebec K1A 1H3, or by telephone at 1-800-282-1376.

Job applicants

If you apply to work with us, we collect the information in your application and use it to assess your candidacy. We keep it for about a year after a decision is made unless you ask us not to. If you join the Firm, your information is kept as part of our employee records.

Changes to this policy

We review our policies from time to time and may change this one. The date at the top of this page shows when it was last updated.

Interpretation

This policy uses examples for illustration only. Where it says “including”, that means “including without limitation”. It is governed by the laws of Ontario and the federal laws of Canada that apply there. It does not give anyone rights, or impose obligations on the Firm, beyond those set out in applicable privacy legislation. If there is any inconsistency between this policy and that legislation, the legislation prevails.

Privacy Policy